Thank you
Your case-review request has been received
We appreciate you reaching out to Polaris Resolutions. Your matter has been received and will be reviewed by our advisory team.
What happens next
- Within one business day: a member of the team reviews the basics of your matter
- Initial contact: we'll reach out by phone or email to set up a longer conversation
- Confidential review: we walk through the documentation and frame the realistic options
- Next steps: if we move forward, scope and approach are agreed in writing before we begin
We know matters like this don't sit easily.
Reaching out is a real first step. From here, we'll bring structure to the process and stay in plain language throughout.
Need to reach us sooner?
For time-sensitive matters, call our advisory line: +1 (902) 482-7106
Useful things to gather while you wait
- All communications with the counterparty (email, messaging-app threads, in-platform chat)
- Screenshots of platforms, account pages, statements, and transactions
- Financial documents, agreements, and confirmations
- Pause further contact or transfers until we've spoken
- Notify your bank or card issuer of the contested transactions if you haven't already
A confirmation email has been sent to your inbox
Typical first response: within one business day
Initial review: complimentary & confidential